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What is the problem?
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Television – details
Enter the model and serial number
Quick diagnosis
Have you tried removing power from the player?
Have you checked the network and unplugged/replugged the cable?
Have there been any recent changes to the network or infrastructure?
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Monitor – details
Enter the model and serial number
Quick diagnosis
Is the LED or status light still on the screen?
Is the display cable (HDMI/DisplayPort) correctly connected to the player?
Have you tried removing power from the screen?
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Media Player – details
Enter the type and serial number
Quick diagnosis
Have you tried removing power from the player?
Have you checked the network and unplugged/replugged the cable?
Have there been any recent changes to the network or infrastructure?
Drag photos here or
Other question
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